Privacy policy
Last updated: 12 May 2026
This Privacy Policy explains how ÔRVA collects, uses, stores, and protects your personal information when you visit our website, place an order, contact us, or otherwise use our services.
Our store is hosted on Shopify, which provides the ecommerce platform we use to sell our products and process orders.
Data controller
ÔRVA is operated by:
Studiogue
Ungusiviup Qaava 3
3912 Maniitsoq
Greenland
CVR: 45986292
E-mail: contact@orva.gl
Studiogue is the data controller for the personal information processed through the ÔRVA webshop.
Information we collect
We may collect personal information such as your name, billing and shipping address, e-mail address, phone number, payment and order details, messages you send to us, and certain technical information such as your IP address, browser, device, and how you use the website.
How we use your information
We use your information to process and deliver orders, handle payments, respond to inquiries, provide customer service, manage returns, improve our website and store experience, prevent fraud, and comply with legal and accounting obligations.
If you subscribe to marketing, we may also send you e-mails about products, updates, or offers. You can unsubscribe at any time.
Sharing of information
We do not sell your personal information.
We only share your information when necessary to operate our store and provide our services. This may include Shopify, payment providers, shipping partners, and service providers that help us run our website, process orders, deliver products, prevent fraud, and communicate with customers.
We may also share information if required by law.
Only persons and service providers with a relevant purpose have access to your personal information.
Cookies
We may use cookies and similar technologies to keep the website functioning properly, understand how visitors use the site, improve performance, support marketing, and help keep the website secure.
You can manage or delete cookies through your browser settings.
Log statistics
We may use log statistics and analytics tools to understand how visitors use our website, including how many visitors we have, where visitors come from, and which pages are used.
This information is used to improve the website, store experience, performance, and functionality.
Data retention
We keep your information only for as long as necessary to provide our services, complete transactions, comply with legal and accounting obligations, resolve disputes, and enforce our policies.
Order and customer information may be kept for up to five years where necessary for accounting, documentation, or legal purposes, unless a longer retention period is required or permitted by law.
Your rights
Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information, and to object to certain types of processing.
You may also request information about which personal information we have registered about you.
To make a request, contact us at:
contact@orva.gl
Third-party links
Our website may contain links to third-party websites or services. We are not responsible for their content or privacy practices.
Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page.
Contact
If you have any questions about this Privacy Policy or how we handle your information, please contact:
ÔRVA by Studiogue
E-mail: contact@orva.gl
CVR: 45986292